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How to Reset Your Password
How to Reset Your Password

Need to reset your login password? No problem

Updated over a week ago

There are two ways to reset your login password, depending on your situation.

A: You have forgotten your password and are unable to log in.
B: You have an old or temporary password and need to set a new one. (Below)

A. Forgot Your Password

On the login page, simply click "Forgot Password?" located just under the login button. This will allow you to have a password reset link emailed to you.

B. Changing Your Old/Temp. Password

After logging in with your old or temporary password...

Start by clicking on your first name in the navigation bar in the bottom left of the page. When the dropdown list appears, click on "Profile Information"

On the lower half of the page, you will see "Reset Your Password". Don't forget to click the "Update Password" button to save your new password.

For further questions, please reach out to our support team using the chat icon in our platform, email us at support@audience.io or give us a call at (801) 901-2011.

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