Just when you thought our Sweepstakes app couldn't do more, here is a feature that makes these experiences more effective and user-friendly. Instead of creating a long list of questions in your entry form, you can simply create a Survey or Quiz and embed it in your entry form as a single button.
For further information on building Surveys and Quizzes, click here. Once you have finished building your Survey/Quiz, the next step will be to embed it as a button within your entry form.
The next step is to click Add a field > Other fields > Survey (at the top):
You have two options when adding in a Survey.
Searching for Survey name:
You can search for your Survey/Quiz in the Survey ID box, select the "Select from dropdown" option and add in your Survey.
Use the Survey ID:
Go to the Survey setup page and get the Experience ID# from the URL in your browser's search bar, as shown above.
Once you have that Experience ID#, you can now open the Sweepstakes and set up the Survey in the Sweepstakes.
It will bring you to this page where you will enter the Survey ID and configure settings on how you want it to act in entry form.
From there the Survey will appear as a button in the entry form and when selected it will navigate them through the Survey. If the Survey was placed in step 3 of the entry form, you have the ability to assign bonus entries for completing it. Before publishing, always preview and thoroughly test the contest entry form to ensure that the survey or quiz button appears correctly and functions as intended. This helps to identify and fix any issues beforehand, ensuring a smooth experience for participants.
Things to consider:
1. The Sweepstakes and the Survey will each store their own set of data. When downloading the results for the Survey, you need to specifically download the Survey's data, as well as the Sweepstakes because each will have it's own unique data. For example, when you download the data from the Sweepstakes it will only show whether they completed the Survey or not. However, the Survey data will include how each person responded to each question.
2. When building the Survey, make sure that there are required fields in "Landing", such as name and email. Otherwise the Survey will be treated as an anonymous Survey and you will be unable to identify how individual people responded to your questions.
Troubleshooting: Survey Not Appearing in the Dropdown
If you have created a survey but it is not showing up in the Survey dropdown when setting up your Sweepstakes entry form, the most common cause is a version mismatch between your survey and your sweepstakes.
The platform has two versions of the Survey experience:
V1 Survey (Red app) — compatible with V1 Sweepstakes
V2 Survey (Blue app) — not compatible with V1 Sweepstakes via the Survey field
If your Sweepstakes was built using V1 and you created a V2 survey, the V2 survey will not appear in the Survey dropdown and cannot be linked using the Survey ID field.
How to Tell Which Version You Have
When creating a new Survey from the Experiences page, you will see two Survey options listed: one with a red icon (V1) and one with a blue icon (V2). If you are linking to a V1 Sweepstakes, you must select the red V1 option.
Workarounds If You Already Created a V2 Survey
If you have already built a V2 survey and need to link it to a V1 Sweepstakes, you have two options:
Use a Visit Site field: In the Sweepstakes entry form, add a Visit Site bonus entry field and point it to your V2 survey URL. This directs participants to the survey, but does not enforce completion as a requirement for the sweepstakes entry.
Recreate the survey in V1: Build a new survey using the V1 (Red) app. Once created, it will appear in the Survey dropdown and can be linked normally via the Survey ID or dropdown search.
For further questions, please reach out to our support team using the chat icon in our platform, email us at support@audience.io, or give us a call at (801) 901-2011.