Skip to main content
All CollectionsHelpGallery
Why Are My Gallery Images Not Showing?
Why Are My Gallery Images Not Showing?

If the media is not appearing on your gallery, it is likely one of two reasons...

Updated over 6 months ago

Gallery images not displaying? Common reasons include unapproved submissions and improper setup of media fields.

Check 1:  Make Sure Submissions Have Been Approved

Ensure submissions are approved. Navigate to the Submissions tab, approve or reject new entries. Approved submissions appear in the gallery.


Check 2:  Make Sure the Gallery Submission Layout is Connected to the Entry Form.

Verify the gallery's primary media field is linked to the entry form's media field. Adjust in the setup page if not connected.

Troubleshooting

For further questions, email support@audience.io, send us a chat, or call us at (801) 901-2011.

More resources

Visit our Help Center for more detailed guides.

Did this answer your question?