# Audience Help Center

> {{first\_name|fallback:"Hey"}}, welcome to the Audience Help Center!

## English

### Help

- [You Have Questions, Our Client Success Team Has Answers.](https://help.audience.io/en/articles/1528837-you-have-questions-our-client-success-team-has-answers.md): How to get a hold of our Client Success team.
- [Clone an experience](https://help.audience.io/en/articles/8243618-clone-an-experience.md): How to make a copy of a experience that you can edit
- [Audience.io API & SDK](https://help.audience.io/en/articles/6927765-audience-io-api-sdk.md): Use the Audience API to load and/or interact with a specific type of experience on your website etc.
- [How to Reset Your Password](https://help.audience.io/en/articles/4064412-how-to-reset-your-password.md): Need to reset your login password? No problem
- [Experience Statistics - Definitions](https://help.audience.io/en/articles/2164450-experience-statistics-definitions.md): What do my experience's stats mean?
- [What Is An Overlay Box? \(and Mobile Sponsor Images\)](https://help.audience.io/en/articles/2752566-what-is-an-overlay-box-and-mobile-sponsor-images.md)
- [How To Add/Edit Social Share Text and Images](https://help.audience.io/en/articles/1528810-how-to-add-edit-social-share-text-and-images.md): Editing your Facebook and X social share information
- [How do I edit default settings for my experiences?](https://help.audience.io/en/articles/1585353-how-do-i-edit-default-settings-for-my-experiences.md): Overview of how to set and edit defaults for your different applications
- [I'm Not Getting My Password Reset Email](https://help.audience.io/en/articles/1528835-i-m-not-getting-my-password-reset-email.md)
- [Why isn't my ul.ink \(smart link\) working?](https://help.audience.io/en/articles/1528833-why-isn-t-my-ul-ink-smart-link-working.md)
- [What is the Experience Grid?](https://help.audience.io/en/articles/1599033-what-is-the-experience-grid.md): An overview of our experience grid application and how to edit it
- [How can I be notified when someone enters my experience?](https://help.audience.io/en/articles/1528808-how-can-i-be-notified-when-someone-enters-my-experience.md): How to enable notification emails
- [How Do I Create An Experience With No Entry Form?](https://help.audience.io/en/articles/11201337-how-do-i-create-an-experience-with-no-entry-form.md): How to create a contest without an entry form \(aka an offline contest\)
- [How Do I Share My Experience To Social Media](https://help.audience.io/en/articles/11201448-how-do-i-share-my-experience-to-social-media.md): How to share your experience to social media through the use of a ul.ink
- [Picking A Winner](https://help.audience.io/en/articles/11366786-picking-a-winner.md): In this article we will go over the essentials to picking a winner\(s\) for your experience
- [How To Use The Age Gate Feature](https://help.audience.io/en/articles/11499076-how-to-use-the-age-gate-feature.md)
- [How To Set Up Confirmation Emails](https://help.audience.io/en/articles/11594311-how-to-set-up-confirmation-emails.md)
- [How To Add A Tracking Pixel To Your Experience](https://help.audience.io/en/articles/11683291-how-to-add-a-tracking-pixel-to-your-experience.md)
- [Why are some users repeatedly selected as winners, and how can this be prevented?](https://help.audience.io/en/articles/11933805-why-are-some-users-repeatedly-selected-as-winners-and-how-can-this-be-prevented.md)
- [How To Use The Filter Options To Find An Experience](https://help.audience.io/en/articles/11996434-how-to-use-the-filter-options-to-find-an-experience.md)
- [What is the Pro Football Survival Challenge, and how do I register or participate?](https://help.audience.io/en/articles/12067904-what-is-the-pro-football-survival-challenge-and-how-do-i-register-or-participate.md)
- [How To Create A Hidden Experience](https://help.audience.io/en/articles/12082930-how-to-create-a-hidden-experience.md)
- [Active Users By Postal Code - Explained](https://help.audience.io/en/articles/12241460-active-users-by-postal-code-explained.md)
- [What Is AudienceScore?](https://help.audience.io/en/articles/12259542-what-is-audiencescore.md)
- [Why is my experience not displaying as expected?](https://help.audience.io/en/articles/12863923-why-is-my-experience-not-displaying-as-expected.md)
- [Where can I find winner audio for Audience's National Campaigns?](https://help.audience.io/en/articles/13370207-where-can-i-find-winner-audio-for-audience-s-national-campaigns.md)
- [How can I access completed contests in Audience, and will they remain available after platform updates?](https://help.audience.io/en/articles/13371025-how-can-i-access-completed-contests-in-audience-and-will-they-remain-available-after-platform-updates.md)
- [How To Find The ID Of An Experience](https://help.audience.io/en/articles/13604451-how-to-find-the-id-of-an-experience.md)
- [What To Check When Confirmation Or Password Reset Emails Aren't Being Delivered](https://help.audience.io/en/articles/13837554-what-to-check-when-confirmation-or-password-reset-emails-aren-t-being-delivered.md)
- [What is Kiosk Mode?](https://help.audience.io/en/articles/1958821-what-is-kiosk-mode.md): An explanation of Kiosk Mode and its uses.
- [How Do I Set the Amount of Times A Entrant Can Enter?](https://help.audience.io/en/articles/1610935-how-do-i-set-the-amount-of-times-a-entrant-can-enter.md): Changing the frequency of the amount of times a person can enter your experience.
- [How Do I Change The Position Of The Form?](https://help.audience.io/en/articles/16007964-how-do-i-change-the-position-of-the-form.md)
- [Why are my gallery submission photos showing just as a grey box?](https://help.audience.io/en/articles/2409620-why-are-my-gallery-submission-photos-showing-just-as-a-grey-box.md): Grey submission box
- [How to Connect a Sweepstakes or Form Builder Form to Gallery](https://help.audience.io/en/articles/4037123-how-to-connect-a-sweepstakes-or-form-builder-form-to-gallery.md): In some cases, you may want to use an existing Sweepstakes form to populate your Gallery. Here's how to do it.
- [Building a Gallery](https://help.audience.io/en/articles/1528813-building-a-gallery.md)
- [Why Are My Gallery Images Not Showing?](https://help.audience.io/en/articles/2217815-why-are-my-gallery-images-not-showing.md): If the media is not appearing on your gallery, it is likely one of two reasons...
- [What file sizes and formats are accepted for gallery submissions?](https://help.audience.io/en/articles/1528812-what-file-sizes-and-formats-are-accepted-for-gallery-submissions.md)
- [Managing Gallery Submissions](https://help.audience.io/en/articles/1528814-managing-gallery-submissions.md): In this article we will go over the essentials to managing your gallery submissions.
- [What does Audience do to prevent "voter fraud" on Gallery experiences?](https://help.audience.io/en/articles/2114761-what-does-audience-do-to-prevent-voter-fraud-on-gallery-experiences.md): This article addresses the measures Audience takes to make sure your Gallery experience voting results are fair and accurate.
- [Embedding a Gallery across multiple accounts | Hosted Syndication Solution](https://help.audience.io/en/articles/4088883-embedding-a-gallery-across-multiple-accounts-hosted-syndication-solution.md): This article provides a solution to "hosting" a Gallery on one account and installing it on others.
- [How To Upload Submissions To A Gallery On The Backend](https://help.audience.io/en/articles/12359868-how-to-upload-submissions-to-a-gallery-on-the-backend.md)
- [How To Create A New Round Of Voting On A Gallery](https://help.audience.io/en/articles/13834860-how-to-create-a-new-round-of-voting-on-a-gallery.md)
- [How do I download media files from an experience?](https://help.audience.io/en/articles/1528817-how-do-i-download-media-files-from-an-experience.md)
- [How to Set Up A Pro Football Mock Draft Experience In The Sports App](https://help.audience.io/en/articles/3882492-how-to-set-up-a-pro-football-mock-draft-experience-in-the-sports-app.md): Learn how to use the Top Ranking Pick'em to create a Pro Football Mock Draft
- [How to add VIPs to my Sports Challenge \(Brackets, Football, etc.\)](https://help.audience.io/en/articles/1666695-how-to-add-vips-to-my-sports-challenge-brackets-football-etc.md): Adding VIP groups to Brackets is as easy as entering a user's name or email address
- [Create a Pickem or bracket using the Sports App](https://help.audience.io/en/articles/8251228-create-a-pickem-or-bracket-using-the-sports-app.md): How to build an experience that will allow entrants to pick game winners in a sports season
- [Entry Form - Guide](https://help.audience.io/en/articles/1746647-entry-form-guide.md): Setting up and optimizing entry forms for experiences, including steps for login, information collection, bonus entries, and completion.
- [Entry Fields & Settings - User Fields](https://help.audience.io/en/articles/1959446-entry-fields-settings-user-fields.md)
- [Entry Fields & Settings - Input Fields](https://help.audience.io/en/articles/1959445-entry-fields-settings-input-fields.md)
- [Entry Fields & Settings - Social Fields](https://help.audience.io/en/articles/1959444-entry-fields-settings-social-fields.md)
- [How to set up regular and scheduled keywords.](https://help.audience.io/en/articles/1614728-how-to-set-up-regular-and-scheduled-keywords.md): A quick overview on how add individual keywords.
- [Entry Fields & Settings - Other Fields](https://help.audience.io/en/articles/1959443-entry-fields-settings-other-fields.md)
- [Repeat Type Options for Entry Fields](https://help.audience.io/en/articles/2133767-repeat-type-options-for-entry-fields.md): Always Show vs. Auto-Complete vs. Hide After First Completion
- [How do I set up a Poll?](https://help.audience.io/en/articles/2447612-how-do-i-set-up-a-poll.md)
- [How do I link a Survey/Quiz to my Sweepstakes?](https://help.audience.io/en/articles/2441055-how-do-i-link-a-survey-quiz-to-my-sweepstakes.md)
- [How do Quizzes work?](https://help.audience.io/en/articles/2437768-how-do-quizzes-work.md): Quizzes
- [How do I use conditionals in the new surveys/quizzes/polls?](https://help.audience.io/en/articles/2393184-how-do-i-use-conditionals-in-the-new-surveys-quizzes-polls.md): Conditionals
- [Quizzes, Surveys, and Polls Q&A](https://help.audience.io/en/articles/2266813-quizzes-surveys-and-polls-q-a.md): Here is a list of questions asked about Quizzes, Surveys, and Polls during our launch event.
- [Choosing the Right Experience Type: Polls vs. Surveys](https://help.audience.io/en/articles/13372717-choosing-the-right-experience-type-polls-vs-surveys.md)
- [Using Facebook Live For Your Livestream, Or Virtual Live Remote](https://help.audience.io/en/articles/4143446-using-facebook-live-for-your-livestream-or-virtual-live-remote.md): Using Facebook Live fo your live stream is an option with our Livestream app. It's quick and easy!
- [Connecting the Drip Integration](https://help.audience.io/en/articles/4252730-connecting-the-drip-integration.md): A step by step walkthrough about how to connect Drip to your Audience account.
- [New Feature: Leads Portal](https://help.audience.io/en/articles/7211569-new-feature-leads-portal.md): Leads Portal is an easier and faster way to pass data along to your partners!
- [Connecting the Emma Integration](https://help.audience.io/en/articles/4252671-connecting-the-emma-integration.md): A step by step walkthrough about how to connect Emma to your Audience account
- [Connecting the upland Postup Integration](https://help.audience.io/en/articles/4249583-connecting-the-upland-postup-integration.md): A step by step walkthrough about how to connect upland Postup to your Audience account.
- [Connecting the Campaigner Integration](https://help.audience.io/en/articles/4249719-connecting-the-campaigner-integration.md): A step by step walkthrough about how to connect Campaigner to your Audience account
- [Connecting The Constant Contact Integration](https://help.audience.io/en/articles/4216699-connecting-the-constant-contact-integration.md)
- [Connecting the Campaign Monitor Integration](https://help.audience.io/en/articles/4216801-connecting-the-campaign-monitor-integration.md): A step by step walkthrough about how to connect Campaign Monitor to your Audience account
- [Connecting the Zapier Integration](https://help.audience.io/en/articles/4216762-connecting-the-zapier-integration.md): A step by step walkthrough about how to connect Zapier to your Audience account
- [Connecting the SalesForce Integration](https://help.audience.io/en/articles/4216533-connecting-the-salesforce-integration.md): A step by step walkthrough about how to connect SalesForce to your Audience account
- [Connecting the Mailchimp Integration](https://help.audience.io/en/articles/4202277-connecting-the-mailchimp-integration.md): A step by step walkthrough about how to connect Mailchimp to your Audience account
- [Connecting the SendGrid Integration](https://help.audience.io/en/articles/4216183-connecting-the-sendgrid-integration.md): A step by step walkthrough about how to connect SendGrid to your Audience account.
- [Connecting the Sailthru Integration](https://help.audience.io/en/articles/4212326-connecting-the-sailthru-integration.md): A step by step walkthrough about how to connect Sailthru to your Audience account.
- [Connecting the GoHighLevel Integration](https://help.audience.io/en/articles/9346562-connecting-the-gohighlevel-integration.md): A step by step walkthrough about how to connect GoHighLevel to your Audience account
- [Connecting the Google Big Query Integration](https://help.audience.io/en/articles/9518963-connecting-the-google-big-query-integration.md): A step-by-step walkthrough to connect any project, dataset, & table in Google Big Query to your Audience account.
- [Connecting the Hubspot Integration](https://help.audience.io/en/articles/9859653-connecting-the-hubspot-integration.md)
- [How To Create A Syndicated Experience](https://help.audience.io/en/articles/1528811-how-to-create-a-syndicated-experience.md)
- [What's the difference between "hosted" and "template" in a syndicated experience?](https://help.audience.io/en/articles/1528815-what-s-the-difference-between-hosted-and-template-in-a-syndicated-experience.md)
- [How can experiences be managed across multiple accounts, including collecting entries and selecting winners?](https://help.audience.io/en/articles/13444157-how-can-experiences-be-managed-across-multiple-accounts-including-collecting-entries-and-selecting-winners.md)
- [Why is there no desktop setup for the Summer Cash Contest?](https://help.audience.io/en/articles/5374989-why-is-there-no-desktop-setup-for-the-summer-cash-contest.md): This is why you only see the mobile setup for the Summer Cash Contest.
- [How can I generate a list of the Summer Cash Contest keywords?](https://help.audience.io/en/articles/5374972-how-can-i-generate-a-list-of-the-summer-cash-contest-keywords.md): Where and how to find a list of the keywords being used in the Summer Cash Contest.

### FAQs

- [How To Change The Time Zone Of Your Account](https://help.audience.io/en/articles/8047289-how-to-change-the-time-zone-of-your-account.md)
- [I need to add a hyperlink to the text in a label in my entry form](https://help.audience.io/en/articles/5205621-i-need-to-add-a-hyperlink-to-the-text-in-a-label-in-my-entry-form.md): Hyperlink to a URL that contains more information such as a photo ownership rights statement or other addendums
- [How to download assets/graphics from templates](https://help.audience.io/en/articles/4147785-how-to-download-assets-graphics-from-templates.md): Here's how you download graphics from templates so that you may make edits to them and then use them for your experiences
- [How to show Gallery submissions past the end date of an experience](https://help.audience.io/en/articles/1971341-how-to-show-gallery-submissions-past-the-end-date-of-an-experience.md)
- [How Do I Archive An Experience and Can It Be Restored?](https://help.audience.io/en/articles/1528819-how-do-i-archive-an-experience-and-can-it-be-restored.md): How to Archive \(AKA Delete or Remove\) An Experience
- [Customers are saying there's a red box around the email field and they can't enter the experience. Why?](https://help.audience.io/en/articles/9230577-customers-are-saying-there-s-a-red-box-around-the-email-field-and-they-can-t-enter-the-experience-why.md): Trouble entering a giveaway? Disable ad blockers, enable Cross Site Tracking on Safari, switch browsers/devices, or use alternative logins.
- [How to add or remove an admin within your Audience account](https://help.audience.io/en/articles/1528828-how-to-add-or-remove-an-admin-within-your-audience-account.md): If you've hired someone new, or need to remove someone from your account, this article will explain the easy steps to add/remove an admin
- [How turn the Full Width Form option on/off](https://help.audience.io/en/articles/11464224-how-turn-the-full-width-form-option-on-off.md): How to toggle the Full Width Form setting
- [How To Turn Off The Sharing Options On An Experience](https://help.audience.io/en/articles/11541364-how-to-turn-off-the-sharing-options-on-an-experience.md): How to disable the ability for user's to share an experience
- [Can I Change The Email I Log In With?](https://help.audience.io/en/articles/11730227-can-i-change-the-email-i-log-in-with.md)
- [How To Start Creating An Experience](https://help.audience.io/en/articles/11996337-how-to-start-creating-an-experience.md): How to get started creating your first campaign,
- [How To Change The Text Of The Enter Button](https://help.audience.io/en/articles/12090082-how-to-change-the-text-of-the-enter-button.md)
- [How Do I Change The Color Of The Buttons On My Experience?](https://help.audience.io/en/articles/12141542-how-do-i-change-the-color-of-the-buttons-on-my-experience.md)
- [How To Log Out Of Your Audience Account](https://help.audience.io/en/articles/13675009-how-to-log-out-of-your-audience-account.md)
- [Where Can I View Example Experiences And Your Experience Grid?](https://help.audience.io/en/articles/13675165-where-can-i-view-example-experiences-and-your-experience-grid.md)
- [Why Does My Entry Form Keep Going Offline?](https://help.audience.io/en/articles/13675302-why-does-my-entry-form-keep-going-offline.md)
- [How Do I Schedule A Quiz, Survey, Or Poll?](https://help.audience.io/en/articles/14079963-how-do-i-schedule-a-quiz-survey-or-poll.md)
- [Can I Download User's Scores From A Sports Experience?](https://help.audience.io/en/articles/14324850-can-i-download-user-s-scores-from-a-sports-experience.md)
- [Can email authentication in V2 be turned off?](https://help.audience.io/en/articles/14603883-can-email-authentication-in-v2-be-turned-off.md)
- [How Do I Set My Experience Live?](https://help.audience.io/en/articles/16100898-how-do-i-set-my-experience-live.md)

### Video Library

- [Full Walkthrough - Sweepstakes](https://help.audience.io/en/articles/3724223-full-walkthrough-sweepstakes.md): Run Time: 33 Minutes
- [Full Walkthrough - Popularity Brackets](https://help.audience.io/en/articles/7545916-full-walkthrough-popularity-brackets.md): Time: 20 Minutes
- [Full Walkthrough - Survey & Polls](https://help.audience.io/en/articles/7761621-full-walkthrough-survey-polls.md): Time: 28 Minutes
- [Full Walkthrough - Instant Win](https://help.audience.io/en/articles/7925294-full-walkthrough-instant-win.md)
- [Full Walkthrough - Gallery](https://help.audience.io/en/articles/3724228-full-walkthrough-gallery.md): Run Time: 24 Minutes
- [Full Walkthrough - Quizzes](https://help.audience.io/en/articles/7170390-full-walkthrough-quizzes.md): Time: 28 Minutes
- [Full Walkthrough - Countdown](https://help.audience.io/en/articles/7170397-full-walkthrough-countdown.md): Time: 20 Minutes
- [Sweepstakes User Experience](https://help.audience.io/en/articles/4361207-sweepstakes-user-experience.md): A brief video of the Sweepstakes User Experience

### Webinars

- [Digital Sales Training - Case Study Review](https://help.audience.io/en/articles/6884765-digital-sales-training-case-study-review.md): Time: 19 Minutes
- [Digital Sales Training - Experiences with a Purpose](https://help.audience.io/en/articles/6992421-digital-sales-training-experiences-with-a-purpose.md): Time: 28 Minutes
- [Digital Sales Training - Leads Portal](https://help.audience.io/en/articles/7130874-digital-sales-training-leads-portal.md): Time: 20 Minutes
- [Digital Sales Training - Survey Conditionals](https://help.audience.io/en/articles/7260947-digital-sales-training-survey-conditionals.md): Time: 25 Minutes
- [Digital Sales Training - Sales Resources](https://help.audience.io/en/articles/7903603-digital-sales-training-sales-resources.md)
- [Digital Sales Training - Managing First-Party Data](https://help.audience.io/en/articles/8011152-digital-sales-training-managing-first-party-data.md): Time: 30 mins
- [Digital Sales Training - Pricing Packages](https://help.audience.io/en/articles/8118201-digital-sales-training-pricing-packages.md): Time: 27 Minutes
- [Digital Sales Training - Nielsen Ranking vs First-Party Data](https://help.audience.io/en/articles/8230169-digital-sales-training-nielsen-ranking-vs-first-party-data.md): Time: 20 Minutes
- [Digital Sales Training - Recognize and Know Your Digital Value](https://help.audience.io/en/articles/8366039-digital-sales-training-recognize-and-know-your-digital-value.md): Time: 15 Minutes
- [Digital Sales Training - OCT](https://help.audience.io/en/articles/8461836-digital-sales-training-oct.md): Time: 17 Mins
- [Mastering Digital Sales - Digital Sales Training](https://help.audience.io/en/articles/8589796-mastering-digital-sales-digital-sales-training.md): Time: 19 Minutes
- [Tips & Tricks - The Grid](https://help.audience.io/en/articles/6930762-tips-tricks-the-grid.md): Time: 22 Minutes
- [Tips & Tricks - Leads Portal](https://help.audience.io/en/articles/7039860-tips-tricks-leads-portal.md): Time: 21 Minutes
- [Tips & Tricks - Reports](https://help.audience.io/en/articles/7207846-tips-tricks-reports.md): Time: 28 Minutes
- [Tips & Tricks - User Attributes](https://help.audience.io/en/articles/7829839-tips-tricks-user-attributes.md)
- [Tips & Tricks - Keywords](https://help.audience.io/en/articles/8059737-tips-tricks-keywords.md): Time: 33 Minutes
- [Tips & Tricks - Galleries](https://help.audience.io/en/articles/8176049-tips-tricks-galleries.md): Time: 20 Minutes
- [Tips & Tricks - Leads Portal](https://help.audience.io/en/articles/8287715-tips-tricks-leads-portal.md): Time: 10 Minutes
- [Tips & Tricks - Survey Responder Emails](https://help.audience.io/en/articles/8418313-tips-tricks-survey-responder-emails.md): Time: 15 Minute
- [Tips & Tricks - Tag Manager](https://help.audience.io/en/articles/8511264-tips-tricks-tag-manager.md): Time: 17 Minutes
- [Back to Basics - Survey & Polls](https://help.audience.io/en/articles/6922598-back-to-basics-survey-polls.md): Time: 28 Minutes
- [Back to Basics - Quizzes](https://help.audience.io/en/articles/7017377-back-to-basics-quizzes.md): Time: 27 Minutes
- [Back to Basics - Countdown](https://help.audience.io/en/articles/7170123-back-to-basics-countdown.md): Time: 20 Minutes
- [Back to Basics - Popularity Brackets](https://help.audience.io/en/articles/7753557-back-to-basics-popularity-brackets.md): Time: 20 Minutes
- [Back to Basics - Instant Win](https://help.audience.io/en/articles/7925818-back-to-basics-instant-win.md)
- [Back to Basics - Sweepstakes](https://help.audience.io/en/articles/8017926-back-to-basics-sweepstakes.md)

### Release Notes

- [Release Notes 2024](https://help.audience.io/en/articles/8899568-release-notes-2024.md): We aim to enhance functionality, eliminate bugs, and ultimately make your interaction with our system smoother.

### Email

- [Campaign Types: One-Time or Recurring](https://help.audience.io/en/articles/9200954-campaign-types-one-time-or-recurring.md): A simplified step-by-step guide on how to set up and manage one-time and recurring email campaigns.
- [Autoresponders Overview](https://help.audience.io/en/articles/9201019-autoresponders-overview.md): Autoresponders send emails automatically based on user actions or schedules, offering real-time performance insights.
- [Experiments in Email Campaigns](https://help.audience.io/en/articles/9201029-experiments-in-email-campaigns.md): Experiments allow you to test small changes in your email campaigns to see which version performs better, also known as A/B testing.
- [Mastering Email Marketing Through Detailed Reports](https://help.audience.io/en/articles/9204035-mastering-email-marketing-through-detailed-reports.md): Learn to optimize your email strategies using reports on campaigns, contacts, autoresponders, workflows, and experiments.
- [Maximizing Engagement with Targeted Mailing Lists](https://help.audience.io/en/articles/9203995-maximizing-engagement-with-targeted-mailing-lists.md): Mailing lists organize subscribers by shared traits like gender or interests for targeted updates and experiences.
- [Requesting Email Support](https://help.audience.io/en/articles/3856066-requesting-email-support.md): For those Audience accounts that are set up to send emails through Campaigner, this article will help you save time during support requests.
- [Instructions on Unsubscribe](https://help.audience.io/en/articles/9332415-instructions-on-unsubscribe.md): Alignment with recent modifications to industry standards
- [Important Update: Email Sender Authentication Requirements](https://help.audience.io/en/articles/9332925-important-update-email-sender-authentication-requirements.md): Email Sender Authentication Requirements
- [Email Format Types](https://help.audience.io/en/articles/9358543-email-format-types.md): Two main formats for designing emails
- [Start a New Email Campaign](https://help.audience.io/en/articles/9358567-start-a-new-email-campaign.md): How to initiate a new email campaign

### Experiences

- [Automate your flow with Scheduled Pages](https://help.audience.io/en/articles/11385514-automate-your-flow-with-scheduled-pages.md): You now have the ability to create multiple pages/forms as well as setting when each one will be active.
- [Make smarter decisions with Insights](https://help.audience.io/en/articles/11395364-make-smarter-decisions-with-insights.md): Visualize experience performance and user behavior in real time with Insights—your built-in tool for smarter decisions.
- [How To Add A List-Opt In Checkbox To An Experience](https://help.audience.io/en/articles/11593265-how-to-add-a-list-opt-in-checkbox-to-an-experience.md)
- [How To Add A Header Graphic To An Experience](https://help.audience.io/en/articles/11594483-how-to-add-a-header-graphic-to-an-experience.md)
- [How To Add A Background Image To An Experience](https://help.audience.io/en/articles/11996211-how-to-add-a-background-image-to-an-experience.md)
- [Graphic Dimensions For V2 Experiences](https://help.audience.io/en/articles/11584507-graphic-dimensions-for-v2-experiences.md)
- [Where Can I Add My Terms & Conditions To My Experience?](https://help.audience.io/en/articles/12084089-where-can-i-add-my-terms-conditions-to-my-experience.md)
- [How To Distribute An Experience](https://help.audience.io/en/articles/12811979-how-to-distribute-an-experience.md)
- [Setting Up Default Forms in Audience 2.0](https://help.audience.io/en/articles/13796225-setting-up-default-forms-in-audience-2-0.md): A brief step-by-step demonstrating how to set up Default Forms, including connecting your CRM to the form, in Audience 2.0.

## Español

### Ayuda

- [¿Tienes preguntas? Nuestro equipo de éxito del cliente tiene respuestas.](https://help.audience.io/es/articles/1528837-tienes-preguntas-nuestro-equipo-de-exito-del-cliente-tiene-respuestas.md): Cómo contactar a nuestro equipo de éxito del cliente.
- [Clonar una campaña](https://help.audience.io/es/articles/8243618-clonar-una-campana.md): Cómo hacer una copia de una campaña que puedas editar.
- [Audience.io API & SDK](https://help.audience.io/es/articles/6927765-audience-io-api-sdk.md): Usa la API de Audience para cargar y/o interactuar con un tipo específico de campaña en tu sitio web, etc.
- [Cómo restablecer tu contraseña](https://help.audience.io/es/articles/4064412-como-restablecer-tu-contrasena.md): ¿Necesita restablecer su contraseña de inicio de sesión? No hay problema
- [Estadísticas de promoción - Definiciones](https://help.audience.io/es/articles/2164450-estadisticas-de-promocion-definiciones.md): ¿Qué significan las estadísticas de mi promoción?
- [¿Qué es una caja de superposición? \(y las imágenes del patrocinador en móviles\)](https://help.audience.io/es/articles/2752566-que-es-una-caja-de-superposicion-y-las-imagenes-del-patrocinador-en-moviles.md)
- [Cómo agregar/editar texto e imágenes para compartir en redes sociales](https://help.audience.io/es/articles/1528810-como-agregar-editar-texto-e-imagenes-para-compartir-en-redes-sociales.md): Edición de la información de compartir en redes sociales en Facebook y Twitter
- [¡Ayuda! Tenemos algunos usuarios que no pueden participar en nuestra campaña.](https://help.audience.io/es/articles/1528836-ayuda-tenemos-algunos-usuarios-que-no-pueden-participar-en-nuestra-campana.md)
- [¿Cómo puedo editar las configuraciones predeterminadas de mis campañas?](https://help.audience.io/es/articles/1585353-como-puedo-editar-las-configuraciones-predeterminadas-de-mis-campanas.md): Resumen de cómo establecer y editar los valores predeterminados para sus diferentes aplicaciones
- [No estoy recibiendo el correo electrónico para restablecer mi contraseña](https://help.audience.io/es/articles/1528835-no-estoy-recibiendo-el-correo-electronico-para-restablecer-mi-contrasena.md)
- [¿Por qué mi ul.ink \(enlace inteligente\) no funciona?](https://help.audience.io/es/articles/1528833-por-que-mi-ul-ink-enlace-inteligente-no-funciona.md)
- [¿Qué es la Cuadrícula de Campañas?](https://help.audience.io/es/articles/1599033-que-es-la-cuadricula-de-campanas.md): Una visión general de nuestra aplicación de cuadrícula de campañas y cómo editarla
- [¿Cómo puedo recibir notificaciones cuando alguien participa en mi promoción?](https://help.audience.io/es/articles/1528808-como-puedo-recibir-notificaciones-cuando-alguien-participa-en-mi-promocion.md): Cómo habilitar correos electrónicos de notificación
- [¿Qué es el modo quiosco?](https://help.audience.io/es/articles/1958821-que-es-el-modo-quiosco.md): Una explicación de Modo Quiosco y sus usos
- [¿Cómo establezco la cantidad de veces que un concursante puede participar?](https://help.audience.io/es/articles/1610935-como-establezco-la-cantidad-de-veces-que-un-concursante-puede-participar.md): Cambiar la frecuencia de la cantidad de veces que una persona puede participar en tu concurso
- [¿Por qué mis fotos de la galería de envío se muestran solo como una caja gris?](https://help.audience.io/es/articles/2409620-por-que-mis-fotos-de-la-galeria-de-envio-se-muestran-solo-como-una-caja-gris.md): Cuadro de envío gris
- [Cómo Conectar un Formulario de Sorteo o Constructor de Formularios a una Galería](https://help.audience.io/es/articles/4037123-como-conectar-un-formulario-de-sorteo-o-constructor-de-formularios-a-una-galeria.md): En algunos casos, puede que desees utilizar un formulario de sorteo existente para completar tu galería. Aquí te explicamos cómo hacerlo.
- [Construyendo una galería](https://help.audience.io/es/articles/1528813-construyendo-una-galeria.md)
- [¿Por qué no se muestran mis imágenes de la galería?](https://help.audience.io/es/articles/2217815-por-que-no-se-muestran-mis-imagenes-de-la-galeria.md): Si los medios no aparecen en tu galería, probablemente sea por una de dos razones...
- [¿Qué tamaños y formatos de archivo son aceptados para las presentaciones en la galería?](https://help.audience.io/es/articles/1528812-que-tamanos-y-formatos-de-archivo-son-aceptados-para-las-presentaciones-en-la-galeria.md)
- [Gestionar las presentaciones de la galería y elegir un ganador](https://help.audience.io/es/articles/1528814-gestionar-las-presentaciones-de-la-galeria-y-elegir-un-ganador.md)
- [¿Qué hace Audience para prevenir el "fraude de votos" en las promociones de galerías?](https://help.audience.io/es/articles/2114761-que-hace-audience-para-prevenir-el-fraude-de-votos-en-las-promociones-de-galerias.md): Este artículo habla sobre cómo Audience asegura una votación justa y precisa para la promoción de galerías.
- [Incrustación de una galería en varias cuentas | Solución de Sindicación Alojada](https://help.audience.io/es/articles/4088883-incrustacion-de-una-galeria-en-varias-cuentas-solucion-de-sindicacion-alojada.md): Este artículo proporciona una solución para "alojar" una Galería en una cuenta e instalarla en otras
- [¿Cómo descargo archivos de imagen desde una galería?](https://help.audience.io/es/articles/1528817-como-descargo-archivos-de-imagen-desde-una-galeria.md)
- [Cómo configurar una promoción de simulacro de draft de fútbol americano profesional en Custom Sport](https://help.audience.io/es/articles/3882492-como-configurar-una-promocion-de-simulacro-de-draft-de-futbol-americano-profesional-en-custom-sport.md): Aprende cómo utilizar el Top Ranking Pick'em para crear un simulacro de draft de fútbol americano profesional
- [Cómo agregar VIPs a mi Desafío Deportivo \(Brackets, Fútbol, etc.\)?](https://help.audience.io/es/articles/1666695-como-agregar-vips-a-mi-desafio-deportivo-brackets-futbol-etc.md): Agregar grupos VIP a Brackets es tan fácil como ingresar el nombre o la dirección de correo electrónico del usuario
- [Formulario de Entrada - Guía](https://help.audience.io/es/articles/1746647-formulario-de-entrada-guia.md): ¿Qué es un formulario de entrada y cómo puedo construir uno?
- [Campos de entrada y configuraciones - Campos de usuario](https://help.audience.io/es/articles/1959446-campos-de-entrada-y-configuraciones-campos-de-usuario.md)
- [Campos de entrada y configuraciones - Campos de entrada](https://help.audience.io/es/articles/1959445-campos-de-entrada-y-configuraciones-campos-de-entrada.md)
- [Campos de Inscripción y Configuración - Campos Sociales](https://help.audience.io/es/articles/1959444-campos-de-inscripcion-y-configuracion-campos-sociales.md)
- [Cómo configurar palabras clave programadas \(Palabra clave+\)](https://help.audience.io/es/articles/1614728-como-configurar-palabras-clave-programadas-palabra-clave.md): Una breve descripción general sobre cómo programar palabras clave individuales
- [Campos de registro y configuraciones - Otros campos](https://help.audience.io/es/articles/1959443-campos-de-registro-y-configuraciones-otros-campos.md)
- [Opciones de repetición de tipo para campos de entrada](https://help.audience.io/es/articles/2133767-opciones-de-repeticion-de-tipo-para-campos-de-entrada.md): Mostrar siempre vs. Autocompletar vs. Ocultar después de la primera finalización
- [¿Cómo configuro las nuevas encuestas?](https://help.audience.io/es/articles/2447612-como-configuro-las-nuevas-encuestas.md)
- [¿Cómo puedo vincular una encuesta/cuestionario a mi sorteo?](https://help.audience.io/es/articles/2441055-como-puedo-vincular-una-encuesta-cuestionario-a-mi-sorteo.md)
- [¿Cómo funcionan los cuestionarios y encuestas?](https://help.audience.io/es/articles/2437768-como-funcionan-los-cuestionarios-y-encuestas.md): Cuestionarios
- [¿Cómo uso condicionales en las nuevas encuestas/cuestionarios/encuestas?](https://help.audience.io/es/articles/2393184-como-uso-condicionales-en-las-nuevas-encuestas-cuestionarios-encuestas.md): Condicionales
- [Preguntas y respuestas de Quizzes, Encuestas y Encuestas](https://help.audience.io/es/articles/2266813-preguntas-y-respuestas-de-quizzes-encuestas-y-encuestas.md): Aquí hay una lista de preguntas formuladas sobre Encuestas, Cuestionarios y Encuestas durante nuestro evento de lanzamiento
- [Usando Facebook Live para tu transmisión en vivo o evento virtual en vivo remoto](https://help.audience.io/es/articles/4143446-usando-facebook-live-para-tu-transmision-en-vivo-o-evento-virtual-en-vivo-remoto.md): ¡Usar Facebook Live para tu transmisión en vivo es una opción con nuestra aplicación de transmisión en vivo! ¡Es rápido y fácil!
- [Conectando la integración de Drip](https://help.audience.io/es/articles/4252730-conectando-la-integracion-de-drip.md): Una guía paso a paso sobre cómo conectar Drip a tu cuenta de Audience
- [Nueva característica: Leads Portal](https://help.audience.io/es/articles/7211569-nueva-caracteristica-leads-portal.md): ¡Leads Portal es una forma más fácil y rápida de compartir datos con tus socios!
- [Conectando la integración de Emma](https://help.audience.io/es/articles/4252671-conectando-la-integracion-de-emma.md): Un recorrido paso a paso sobre cómo conectar Emma a tu cuenta de Audience
- [Conectar la Integración de Upland Postup](https://help.audience.io/es/articles/4249583-conectar-la-integracion-de-upland-postup.md): Una guía paso a paso sobre cómo conectar upland Postup a su cuenta de Audience
- [Conectar la Integración de Campaigner](https://help.audience.io/es/articles/4249719-conectar-la-integracion-de-campaigner.md): Una guía paso a paso sobre cómo conectar upland Campaigner a su cuenta de Audience
- [Conectando la integración de Constant Contact](https://help.audience.io/es/articles/4216699-conectando-la-integracion-de-constant-contact.md)
- [Conectando la integración de Campaign Monitor](https://help.audience.io/es/articles/4216801-conectando-la-integracion-de-campaign-monitor.md): Un recorrido paso a paso sobre cómo conectar Campaign Monitor a tu cuenta de Audience
- [Conectando la integración de Zapier](https://help.audience.io/es/articles/4216762-conectando-la-integracion-de-zapier.md): Un recorrido paso a paso sobre cómo conectar Zapier a tu cuenta de Audience
- [Conectar la Integración de SalesForce](https://help.audience.io/es/articles/4216533-conectar-la-integracion-de-salesforce.md): Una guía paso a paso sobre cómo conectar SalesForce a su cuenta de Audience
- [Conectar la Integración de Mailchimp](https://help.audience.io/es/articles/4202277-conectar-la-integracion-de-mailchimp.md): Una guía paso a paso sobre cómo conectar Mailchimp a su cuenta de Audience
- [Conectando la Integración de SendGrid](https://help.audience.io/es/articles/4216183-conectando-la-integracion-de-sendgrid.md): Una guía paso a paso sobre cómo conectar SendGrid a su cuenta de Audience.
- [Conectar la Integración de Sailthru](https://help.audience.io/es/articles/4212326-conectar-la-integracion-de-sailthru.md): Una guía paso a paso sobre cómo conectar SalesForce a su cuenta de Audience
- [Cómo crear una campaña sindicada](https://help.audience.io/es/articles/1528811-como-crear-una-campana-sindicada.md)
- [¿Cuál es la diferencia entre "alojado" y "plantilla" en un concurso sindicado?](https://help.audience.io/es/articles/1528815-cual-es-la-diferencia-entre-alojado-y-plantilla-en-un-concurso-sindicado.md)
- [¿Por qué no hay configuración para escritorio para el Concurso de efectivo de verano \("Summer Cash Contest"\)?](https://help.audience.io/es/articles/5374989-por-que-no-hay-configuracion-para-escritorio-para-el-concurso-de-efectivo-de-verano-summer-cash-contest.md): Esta es la razón por la que solo ve la configuración para móviles para el Concurso de efectivo de verano.
- [¿Cómo puedo generar una lista de las palabras clave del concurso de efectivo de verano?](https://help.audience.io/es/articles/5374972-como-puedo-generar-una-lista-de-las-palabras-clave-del-concurso-de-efectivo-de-verano.md): ¿Dónde y cómo puedo encontrar una lista de las palabras clave que se utilizan en el concurso de efectivo de verano?

### Preguntas Frecuentes

- [Cómo Cambiar la Zona Horaria de tu Cuenta](https://help.audience.io/es/articles/8047289-como-cambiar-la-zona-horaria-de-tu-cuenta.md)
- [Necesito agregar un hipervínculo al texto en una etiqueta en mi formulario de entrada](https://help.audience.io/es/articles/5205621-necesito-agregar-un-hipervinculo-al-texto-en-una-etiqueta-en-mi-formulario-de-entrada.md): Hipervínculo a una URL que contenga más información, como una declaración de derechos de propiedad de fotos u otros anexos.
- [¿Cómo descargar los activos/gráficos de las plantillas?](https://help.audience.io/es/articles/4147785-como-descargar-los-activos-graficos-de-las-plantillas.md): Aquí te explicamos cómo descargar gráficos de plantillas para que puedas hacer ediciones y usarlos en tus campañas
- [Cómo mostrar las presentaciones de la galería después de la fecha de finalización de un concurso](https://help.audience.io/es/articles/1971341-como-mostrar-las-presentaciones-de-la-galeria-despues-de-la-fecha-de-finalizacion-de-un-concurso.md)
- [¿Cómo puedo archivar una campaña y se puede restaurar?](https://help.audience.io/es/articles/1528819-como-puedo-archivar-una-campana-y-se-puede-restaurar.md)
- [Los clientes están diciendo que hay un cuadro rojo alrededor del campo de correo electrónico y no pueden participar en el concurso. ¿Por qué?](https://help.audience.io/es/articles/9230577-los-clientes-estan-diciendo-que-hay-un-cuadro-rojo-alrededor-del-campo-de-correo-electronico-y-no-pueden-participar-en-el-concurso-por-que.md): ¿Problemas en el sorteo? Desactiva bloqueadores, usa Safari con seguimiento, cambia navegador o inicia sesión de otra manera.
- [Cómo agregar o eliminar un administrador dentro de tu cuenta de Audience](https://help.audience.io/es/articles/1528828-como-agregar-o-eliminar-un-administrador-dentro-de-tu-cuenta-de-audience.md): Cómo añadir/remover un administrador en unos sencillos pasos

### Correo Electrónico

- [Tipos De Campaña: De Una Sola Vez O Recurrente](https://help.audience.io/es/articles/9200954-tipos-de-campana-de-una-sola-vez-o-recurrente.md): Una guía simplificada paso a paso sobre cómo configurar y gestionar campañas de correo electrónico de una sola vez y recurrentes
- [Resumen De Los Autorespondedores](https://help.audience.io/es/articles/9201019-resumen-de-los-autorespondedores.md): Autorespondedores envían correos automáticamente según acciones de usuarios, dando insights de rendimiento en tiempo real
- [Experimentos En Campañas De Correo Electrónico](https://help.audience.io/es/articles/9201029-experimentos-en-campanas-de-correo-electronico.md): Saca el mejor partido a tus campañas de correo probando cambios pequeños, conocidos como pruebas A/B.
- [Dominar El Marketing Por Correo Electrónico A Través De Informes Detallados](https://help.audience.io/es/articles/9204035-dominar-el-marketing-por-correo-electronico-a-traves-de-informes-detallados.md): Optimiza estrategias de correo con informes sobre campañas, contactos, respuestas automáticas, flujos de trabajo y experimentos
- [Maximizando La Participación Con Listas De Correo Dirigidas](https://help.audience.io/es/articles/9203995-maximizando-la-participacion-con-listas-de-correo-dirigidas.md): Organizar suscriptores por características, como género o intereses, ayuda a personalizar actualizaciones y promociones en listas de correo.
- [Solicitando apoyo para Campaigner](https://help.audience.io/es/articles/3856066-solicitando-apoyo-para-campaigner.md): Este artículo te ayuda a ahorrar tiempo en solicitudes de soporte para cuentas de Audience que usan Campaigner para enviar correos.
- [Instrucciones Sobre Cómo Darse de Baja](https://help.audience.io/es/articles/9332415-instrucciones-sobre-como-darse-de-baja.md): Es imperativo para el cumplimiento y para mantener una reputación positiva como remitente que nos apeguemos a estos cambios.
- [Tipos de formato de correo electrónico](https://help.audience.io/es/articles/9358543-tipos-de-formato-de-correo-electronico.md)
- [Cómo crear una campaña de correo electrónico](https://help.audience.io/es/articles/9358567-como-crear-una-campana-de-correo-electronico.md): Comienza iniciando una nueva campaña de correo electrónico