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Release Notes 2024

We aim to enhance functionality, eliminate bugs, and ultimately make your interaction with our system smoother.

Updated this week

We're committed to continuously enhancing our platform based on user feedback. These updates are part of our ongoing efforts to provide a reliable, efficient, and user-friendly experience. We appreciate your continued support and look forward to bringing you more improvements in the future.

Bookmark this page for further updates, and as always, feel free to reach out with any feedback or suggestions!

Sept 23 - Sept 27

Score Entry Form Bug Fixed

We addressed a frustrating bug in our entry form that prevented users from submitting a score of zero. This fix ensures that all scores, including zero, are accepted without hiccups.

Shopify Download App Improvement

Our Shopify download app received some much-needed attention and is now functioning smoothly. You should find that your downloads are quicker and more reliable than ever!

Dashboard Setup UI Update

We tackled an issue in the dashboard setup UI where the time text was overlapping, making it difficult to read. With this fix, the layout is now clearer and more user-friendly, ensuring that you can easily navigate and set up your dashboard.

New App Creation Fix

We discovered a pesky bug that caused a white screen when creating a new app in Shopify. This has now been resolved so that you can create new apps without any unexpected interruptions.

Updated Terms and Conditions

We’ve updated the terms and conditions page by swapping out some old Aptivada text for “Audience.” This change reflects our commitment to providing clear and accurate information to our users.


Aug 19 - 23

Updated Twitter to X on Stats Pages

As part of our ongoing updates to keep our platform current, we’ve changed references from “Twitter” to “X” on some stats pages that were previously missed. This change ensures consistency across our platform and aligns with the latest updates from the social media network. If you notice any other areas that need updating, please let us know!

Shopify Bug Fix: Add Products Button Restored

We’ve fixed an issue affecting Shopify users where the “Add Products” button wasn’t visible. This bug was preventing users from easily adding new products to their stores. Our team has now resolved the issue, and you should be able to see and use the “Add Products” button without any problems. We apologize for any inconvenience this may have caused and appreciate your patience while we worked on a solution.

Gallery Setup Bug Fixed

A bug that affected the gallery setup process has been fixed. Previously, values weren’t being saved after the setup page was refreshed, causing some frustration for our users. Now, all your settings will be saved correctly, even if you refresh the page. We hope this makes setting up your galleries smoother and more efficient.

Facebook Login Issue on Android Resolved

We’ve also addressed a bug that was affecting certain users on Android devices who were trying to log in via Facebook. This issue prevented some users from accessing their accounts. The bug has now been fixed, and Android users should be able to log in with Facebook without any issues.


Aug 12 - 16

Bug Fix: Searching by Child Account Issue Resolved

We have some great news for our users! Our development team recently fixed a bug causing issues when searching by child account in certain scenarios. This bug affected the user base, making it difficult for some users to find what they were looking for when filtering by child accounts. After thorough investigation and testing, the problem has been resolved.

Now, you should be able to search and filter by child account without any issues. We apologize for any inconvenience this may have caused and appreciate your patience as we work to improve your experience.

Get Ready for NFL Pick’em and Survival Contests!

With the NFL season just around the corner, we are excited to announce that we’re gearing up for our NFL Pick’em and Survival Contests! These contests are a fun way to engage with the season, make predictions, and compete with others. Whether you’re a seasoned football fan or just looking for a new way to enjoy the games, our contests offer something for everyone.


Aug 5 - Aug 9

Scan QR Image Whitespace Issue Resolved

We’ve tackled an issue where extra whitespace was appearing around QR code images. This fix ensures that QR codes are now displayed clearly and precisely, providing a smoother scanning experience.

Integration Bug Fix: Tag Transmission Issue

We identified and resolved a bug affecting tag transmission in specific scenarios. This means that tags are now being sent correctly during integrations, improving the reliability of data synchronization across platforms.

New “Distributed From” Text in Countdown App Setup Page

To enhance clarity during setup, we’ve added a “distributed from” text field on the countdown app’s setup page. This addition provides more transparency and helps you track the source of your countdowns more effectively.


July 15 - July 19

Bug Fix: Audience WordPress Plugin

We recently identified and fixed a bug that caused the Audience WordPress plugin to become temporarily deactivated. We understand the importance of maintaining the functionality of your plugins, and we worked swiftly to resolve this issue. Your Audience plugin should now be running smoothly without any interruptions.

New Beta Feature: Choose Winner Page

We’re thrilled to announce the release of a beta banner for our new Choose Winner page! This page comes with significant speed and UI improvements that we believe will enhance your experience. The updated interface is designed to be more intuitive and responsive, ensuring you can select winners more efficiently.


July 8 - July 12

Update: Bug Fix for Audience User Privacy Tool

We are excited to announce that we have fixed a bug in the Audience User Privacy Tool. Previously, there was an issue where the tool failed to delete gallery users as intended. This bug has now been resolved, ensuring that the tool functions correctly and upholds user privacy standards.


July 1 - July 5

High-Resolution Download Format for QR Codes

One of the significant updates includes the addition of high-resolution download formats to Scan’s QR codes. QR codes are an essential tool for connecting offline and online experiences seamlessly. With this enhancement, users can now generate and download QR codes in high resolution, ensuring clarity and readability across various applications.

Whether you’re using QR codes for marketing campaigns, event promotions, or simply for sharing contact information, having them in high resolution can make a significant difference in how they are perceived and utilized.

Integration Fixes with GoHighLevel Tags

Another important update addresses a bug related to the integration with GoHighLevel tags. This fix ensures that tags function correctly within the GoHighLevel platform, providing smoother automation and management of leads and contacts. Integrations like these are crucial for businesses looking to streamline their workflows and enhance efficiency.

Gallery Setup Page Issue Resolution

Additionally, we’ve resolved a bug that was causing certain gallery setup pages to appear blank. Galleries play a pivotal role in showcasing images and multimedia content effectively. Ensuring that setup pages function correctly is essential for users who rely on these features to present their work or products attractively.


June 24 - 28

Social Share Image Fix

We're thrilled to announce that we've tackled and resolved a pesky bug that some of you may have encountered while trying to update your social share images. Previously, there was an issue where changes to your chosen image wouldn't take effect as expected.

With this fix in place, you can now confidently update and personalize your social share images knowing that they will display correctly across platforms. We understand how important it is to make a great first impression when sharing your content, and we're committed to ensuring that the process is smooth and seamless for you.


June 17 - 21

Audience Feedback Campaign UI Bug Fix

We've successfully resolved a UI bug that was impacting our Audience feedback campaign interface. This fix ensures a smoother and more intuitive experience when managing and conducting your campaigns, allowing you to focus more on gathering valuable insights from your audience.

BigQuery Integration Enhancement

In our ongoing efforts to streamline data analytics, we've made significant enhancements to our integration with BigQuery. This modification enhances data handling capabilities, empowering you with more robust tools to analyze and derive meaningful insights from your data sets.


May 27- 31

Great news! We've fixed a bug that was preventing the "Send Email Recap" button on the stats page from working in certain situations. Now it's back to sending your results without a hitch.


May 20 - 24

Gallery Tooltips Glitch

Ever experienced the frustration of clicking through your gallery only to find that those helpful tooltips just weren't showing up? Well, fear not! We've resolved the bug causing this issue, so you can now enjoy the full tooltip experience as you navigate through your images.

Template Download Troubles

We're thrilled to announce that we've successfully tackled a bug that's been causing some confusion during template downloads. You know that frustrating moment when your downloaded template unexpectedly converts to a WEBP file instead of the trusty JPG format? Well, worry no more! We've resolved this issue, ensuring that your downloaded templates maintain the format you intended.

With this fix in place, you can download with confidence and enjoy seamless compatibility with your preferred image formats. Stay tuned for more updates as we continue to enhance your experience on our platform!


May 13 - May 17

Setting Up a New Integration with GoHigh Level

In the ever-evolving landscape of digital marketing and CRM solutions, staying ahead of the curve is essential. That's why we've recently integrated GoHigh Level into our arsenal of tools. This powerful platform offers a comprehensive suite of features designed to streamline marketing efforts, enhance customer engagement, and drive results. By seamlessly integrating GoHigh Level into our workflow, we're empowering our team to deliver even greater value to our clients while maximizing efficiency and effectiveness.

Fixing a Winner Chooser Bug

Ah, the joys of debugging! In the quest for perfection, encountering the occasional bug is par for the course. Recently, our team identified and swiftly squashed a pesky bug in our Winner Chooser feature. This essential tool, designed to facilitate fair and random selection processes, encountered a hiccup that threatened to disrupt its functionality. But fear not! Thanks to our team's tireless efforts and expertise, the issue has been identified and resolved, ensuring smooth sailing for all future winner selections.

Setting Up a New Integration with Omeda

But wait, there's more! In our ongoing goal to optimize efficiency and expand our capabilities, we're thrilled to announce our integration with Omeda. This innovative platform offers a wealth of features tailored to the needs of media and publishing companies, from audience engagement tools to robust data management solutions. By integrating Omeda into our ecosystem, we're poised to unlock new opportunities for growth, streamline operations, and deliver even greater value to our clients in the media industry.


Apr 29 - May 3

Advanced Settings for Form Builder App Type

Calling all Form Builder app users! You asked, and we listened. Now, enjoy advanced settings options when downloading CSV files, giving you more control and flexibility with your data.

Admin Search Fix in Account Manager

Ever tried searching for admins via email in your Account Manager, only to come up empty-handed? Not anymore! Now you can find the admins you're looking for with ease.

Grid Status Refresh Bug Fix

Making changes to grid status shouldn't require a refresh to take effect, right? We thought so too. That's why we've fixed the bug that was causing grid status changes to not show up until a refresh, ensuring a smoother workflow for you and allowing you to work quickly.

Updated Noreply Email

It's all about clarity and consistency. We've updated our no-reply email to now display "Audience VS Aptivada" on identify verification, making it easier to recognize and trust communications from us.

Winner Chooser Improvement for Countdown App

Drumroll, please! We're thrilled to announce significant improvements to the winner chooser feature on the Countdown App type. Get ready for smoother, more accurate winner selections than ever before.


Apr 22 - Apr 26

Campaign Template Loading Bug

Have you ever clicked on a campaign template only to find it stuck loading indefinitely? Frustrating, right? Well, we've put an end to that annoyance! Our team has tackled the bug, so now your campaign templates load smoothly and swiftly.

Global Integration Authentication Issue

Integrations are great, we are constantly trying to make your integration connections smoother. We've resolved a pesky global integration authentication issue, ensuring seamless connections across the board.

Beta Launch: Analytics and Overview Stats Page for Scan App

Drumroll, please! We're thrilled to announce the beta launch of our brand new Analytics and Overview stats page for our Scan app. Dive deep into your data and gain valuable insights like never before.

Rebranding: Say Hello to Scan

You may have known our Scan app as Ul.ink, but it's time for a fresh start. Introducing Scan – the same great app with a sleek new name and look!

Countdown Specific Total Stat Aggregate Issue

Countdowns are meant to build excitement, not cause confusion. We've fixed an issue where specific total stat aggregates weren't displaying correctly, so you can count down with confidence.

Bracket Verbiage Clarity

Ah, the joys of sports brackets. But wait, what did that bracket verbiage mean again? No need to scratch your head any longer! We've clarified some confusing bracket verbiage for 16/4 rounds, making tournament setups a breeze.

Unique Sport CSV Download Bug Squashed

We've resolved a bug where all data wasn't downloading to the CSV in a Sports bracket, ensuring you get every last piece of information you need.

Recently Uploaded Image Functionality Fix

In surveys, every image matters. But if the "Recently Uploaded" functionality isn't working properly, it can throw a wrench in your plans. We've ironed out that bug, so now your images upload and display flawlessly!


Apr 15 - Apr 19

Admin Activity Tracking

With our latest update, we've introduced the ability to track admin activity when granting access to specific types of audience apps. This means you'll now have a clear record of who's accessing and modifying permissions within the app. An invaluable tool for security and data management! This feature will be avalible upon request only.

Customizable QR Code Designs

Another exciting feature we've added is the ability to customize QR code design colors by adding a HEX value. Tired of the same old generic QR codes? Now you can make them pop with your own style and creativity!

Syndication Image Issue Fix

Last but certainly not least, we've addressed an issue related to syndication images. Previously, some users were experiencing the frustration of parent images being shared instead of the child's. But fret not! With this update, that problem has been resolved, and you can now share images correctly without any confusion.


Apr 8 - Apr 12

Email Notification Bug

Great news! We've fixed the bug causing double email notifications. Now, you'll only receive one email for each event, making your inbox less cluttered and your experience smoother. Thanks for your patience and feedback as we worked on this. Happy emailing!


Apr 1 - Apr 5

HubSpot Integration Bug: Token Troubles

By fine-tuning our integration settings and ensuring that tokens are set to expire precisely when they should, we've bid adieu to the pesky problem of premature logouts. Now, our HubSpot integration is back on track, keeping our operations running smoothly without any unwelcome interruptions.

Gallery CSV Download Glitch: Error Erased

Great news, folks! We've just ironed out a pesky bug that was causing errors when downloading CSV files from our gallery. No more frustration or unexpected interruptions—now you can seamlessly download your CSV files hassle-free. Our team is committed to providing you with a smooth and error-free experience every step of the way.


Mar 25 - Mar 29

Drip Integration Bug Squashed!

First up, we tackled a bug with our Drip Integration. We know how crucial seamless integration is for our users, so our team worked tirelessly to identify and fix the issue. Now, you can enjoy uninterrupted functionality when utilizing Drip Integration with our platform.

Mobile View Enhancement: Say Goodbye to Confirmation Email Woes!

We understand the importance of providing a mobile experience, which is why we've addressed a bug specifically affecting the mobile view. Some users were encountering difficulties with social media links in confirmation emails. Not anymore! With this fix, you can expect smooth sailing even when accessing our platform on your mobile device.

Dynamic Audience Insights: Keeping You Informed

Our commitment to providing valuable insights remains unwavering. That's why we've revamped Audience Insights to provide even more accurate and up-to-date information. Previously, the "Total Lifetime Users" figure remained static, offering a limited perspective. Now, we've implemented changes to ensure this metric updates dynamically from month to month. Stay informed with the most current data on your audience's engagement and behavior.


Mar 18 Mar 22


Tailored Thank You Text

We've revamped the pre-register thank you text for sports events to be more versatile and generic, ensuring it fits seamlessly with various sports-related activities. Whether you're gearing up for basketball, or any other sports event, our thank you message will now perfectly suit the occasion.

Marketo Integration

We've addressed a bug in our Marketo integration, ensuring better connectivity and smoother data flow for all your marketing needs. Now, you can integrate Marketo with ease, streamlining your marketing efforts effortlessly.

Instant Leaderboard Updates

Say goodbye to the frustration of having to refresh to see the latest leaderboard data! We've fixed a bug that required a manual refresh to view updates on sports leaderboards. With this fix, you can now stay updated on the latest scores and rankings in real time.

Gallery Submission Glitch Squashed

Ever experienced a glitch where the gallery submission modal would awkwardly appear below the screen, rendering it invisible? Not anymore! We've tackled this bug, ensuring that the submission modal always appears prominently on your screen, making the submission process hassle-free.

Popularity Sports Voting

We've resolved a bug that was causing votes not to show up in popularity and sports application events. Now, you can rest assured that every vote counts and is accurately reflected in the results, providing a fair and transparent voting experience for all participants.

And last but not least, get ready for the ultimate sports showdown with March Madness 2024 Live! Stay tuned for all the electrifying action, thrilling moments, and nail-biting finishes as teams battle it out on the court for glory.


Mar 11- Mar 15

Global User Exclusion Returns!

We've listened to your feedback and are pleased to reintroduce the global user exclusion feature from a parent account. Now, managing user access and permissions across your organization is more straightforward.

Zapier Webhook Integration Bug Squashed

Our integration with Zapier just got even better! We've resolved a bug that was causing issues with webhook integration. Now, enjoy smoother automation and connectivity between our platform and Zapier.

Shortcode UI Bug on Stats Page Fixed

We understand the importance of accurate data representation. That's why we've tackled a UI bug on the stats page that was preventing shortcode values from displaying correctly. With this fix, you can trust that the data you see is always accurate and up-to-date.

Smooth Progression with Popularity Bracket Bug Fix

Ensuring fair and accurate results in popularity brackets is crucial. We've identified and resolved a bug that was causing rounds to stall in certain scenarios. Now, your popularity brackets will progress smoothly, providing a better experience for both administrators and participants.


Mar 4- Mar 8

Popularity Bracket Bug Fix

We identified and fixed a bug in our popularity bracket feature. Previously, if a round ended in a tie, additional emails were being sent out unnecessarily. Rest assured, this issue has been resolved, ensuring a better experience for all users.

Countdown UI Bug

We removed a bug affecting the Countdown UI. Now, you can enjoy accurate countdowns without any hiccups getting in the way.

Enhanced Campaign Notifications

We've added more campaign details to our end-of-campaign notification emails. This improvement provides you with a comprehensive overview of your campaigns, allowing for better insights and decision-making.

Improved Self-Serve SSO Setup for Azure

Setting up single sign-on (SSO) can be a hassle, so we've revamped our instructions specifically for Azure users. Now, configuring SSO with our platform is more straightforward than ever before.

Enhanced Email Validation for Leads Portal

We've implemented better email validation techniques within our leads portal. This enhancement ensures that only valid email addresses are accepted, helping to maintain data integrity and accuracy.

March Madness Mobile Bug Fix

For those of you enjoying March Madness on our platform, you may have encountered a bug where the desktop background image appeared on mobile devices. Fear not, as we've fixed this issue, ensuring a seamless viewing experience across all devices.


Feb 26 - Mar 1

Platform Insights Tier 2 Bug Fix

We identified and addressed a bug in our Platform Insights Tier 2, that was causing data not to populate in certain scenarios. Now you can enjoy seamless access to insights without any hiccups.

Alexa Skills Data Display Fix

Ever noticed missing Alexa Skills data on our stats page? Fear not! We've resolved the issue, ensuring that all your Alexa Skills data is accurately displayed for your perusal.

Webhook Integration Enhancement

We've made significant improvements to our webhook integration, streamlining the process and enhancing its functionality. Now, integrating webhooks into your workflow is smoother than ever before.

Ul.ink Bug Squashed

Users of ul. Ink, rejoice! We've fixed a bug that was causing pages not to load when too many stats were present. Say goodbye to frustrating loading issues and hello to seamless browsing.

New Campaign Visibility Fix

Creating a new campaign but unable to find it in the platform search? Not anymore! We've rectified the bug that was preventing newly created campaigns from appearing in the platform search results. Now you can easily locate and manage your campaigns without any hassle.



Feb 19- Feb 23

Expanded App Settings

One of the issues we tackled was a bug that was causing certain app types to mysteriously disappear from the App Settings within the Account Manager. We understand how frustrating it can be when you can't find the settings you need, so we dove into the code and squashed that bug once and for all. Now, all app types should be visible and accessible as intended, making it easier for you to customize your experience.

Ulink Bug Fix

Another bug we addressed was related to Ulink redirection. Some users were experiencing difficulties with redirects in specific scenarios. Our team delved into the intricacies of the code and identified the root cause of the issue. After some meticulous debugging and testing, we're happy to report that the Ulink bug has been successfully fixed. Now, you can navigate seamlessly without any unexpected roadblocks.

Improved CSV Downloads

We also took a closer look at the functionality of CSV downloads, particularly in older campaign formats. It was brought to our attention that certain form fields were missing from the downloaded CSV files, causing inconvenience for users trying to access important data. Our development team swiftly addressed this issue, ensuring that all form fields are accurately reflected in CSV downloads, even in super old campaigns.


Feb 12 - Feb 16

Polished Poll Sections

We've tackled a bug that was causing titles to display prematurely at the beginning of the next section in our Poll feature. With this fix, your poll sections will now display flawlessly, ensuring a smoother user experience.

Streamlined Sports Bracket Setup

Ever encountered an issue where the entry form wouldn’t show up in the preview of the sports bracket setup unless it was grouped in rounds? Worry no more! We've resolved this bug, ensuring that your bracket setup process is seamless, regardless of how you choose to organize it.

Real-Time Grid Status

We've squashed a bug that required users to manually refresh the grid status to see any changes. Now, you can expect real-time updates without the hassle of hitting refresh constantly.

Clarity in Popularity Bracket Setup

Understanding bracket setups just got easier! We've updated the verbiage in our popularity bracket setup for better clarity, ensuring that users can effortlessly navigate through the setup process with a clear understanding of each step.

Lightning-fast Campaign Search

Searching for campaigns on the dashboard? We've got you covered! Our latest improvement focuses on enhancing the speed of the dashboard campaign search, allowing you to find what you need in record time.


Feb 5 - Feb 9

Tracking Admin Permissions

We have implemented the capability to monitor administrators granting and modifying permissions, thereby enhancing the security and accountability of our system. Should you require this information, we can provide this for you upon request.

Enhanced CSV File Downloads

We've also squashed a couple of pesky bugs related to CSV file downloads. Previously, some campaigns weren't displaying all opt-in fields in the downloaded CSV files. Rest assured, this issue has been resolved, and now you'll get comprehensive data every time you download a CSV file.

Improved Account Management

Managing accounts is now more straightforward with our latest fix. We identified and corrected a bug that caused discrepancies in the hierarchy when downloading CSV files from the account manager. Now, you can trust that your account data is accurately represented.

Canadian Zip Code Validation

For our Canadian users, we've implemented zip code validation to ensure accuracy in data entry. This validation feature will help streamline processes and prevent errors when dealing with Canadian addresses.

Deactivated Account Visibility

Lastly, we've addressed an issue where deactivated accounts were still showing up in account stats results. Now, your account stats will reflect the current status of all accounts, providing you with accurate and up-to-date information.


Jan 29 - Feb 2



Enhancements and Bug Fixes: Improving User Experience in Our Latest Update

Automatic Schedule Download

Now, when a user leaves the schedule blank while downloading entries, the system will automatically fetch entries from the contest schedule date range. This feature streamlines the download process, ensuring users get the relevant information effortlessly.

Survey Image Upload Fix

We've addressed a bug that previously required a page refresh after uploading one survey image before users could add any others. With this fix, you can seamlessly upload multiple survey images without any interruptions.

Submission Page Direct Link in Email Notifications

Email notifications now come with a direct link to the submission page. This enhancement facilitates easy approval, allowing you to navigate directly to the relevant content from the notification email.

Audience Admin Permissions Bug Fix

A bug preventing audience admin users from creating promotions due to incomplete permissions has been resolved. Now, users with varying levels of permissions can efficiently create promotions without any hindrance.

Countdown App Improvements

In the Countdown app, misleading keyword acceptance verbiage has been removed, providing more accurate information.

Campaign Title

The campaign title has been added to the recap email's subject line, improving visibility and clarity.

Client Grid ID Embed Fix

A bug that hindered the functionality of a client embed if their Grid ID began with a '0' has been rectified. Clients can now seamlessly use the embed feature, regardless of their account ID.

Syndicated Stats Batch Download Fix

The syndicated stats batch download feature for the Countdown app now functions as intended. Users can efficiently download batches of stats without any issues.



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