We are sorry you are running into some trouble signing in! Here are some steps to help you get logged back in as soon as possible.
Please try these:
Use the "Forgot Password" option to reset your login credentials.
Double check if your company has configured your login to use one of the SSO options available.
Temporarily disable ad blockers or popup blockers, as these may interfere with the login process.
Clear your cache and cookies through your browser settings and then reload the page.
Open a private/incognito browsing tab to attempt login
Verify your browser is updated to the latest version.
Try logging in with a different browser.
Restart your device and try logging in again.
Try logging in on a mobile device using cellular data and ensure that wi-fi is turned off to rule out any network or device based issues.
Verify that the email address being used to log in is the same one associated with your.
If you need further assistance, feel free to contact support via chat, email (support@audience.io), or phone (801-901-2011).