Release Notes 2024

We aim to enhance functionality, eliminate bugs, and ultimately make your interaction with our system smoother.

Updated over a week ago

We're committed to continuously enhancing our platform based on user feedback. These updates are part of our ongoing efforts to provide a reliable, efficient, and user-friendly experience. We appreciate your continued support and look forward to bringing you more improvements in the future.

Bookmark this page for further updates, and as always, feel free to reach out with any feedback or suggestions!

Apr 15 - Apr 19

Admin Activity Tracking

With our latest update, we've introduced the ability to track admin activity when granting access to specific types of audience apps. This means you'll now have a clear record of who's accessing and modifying permissions within the app. An invaluable tool for security and data management! This feature will be avalible upon request only.

Customizable QR Code Designs

Another exciting feature we've added is the ability to customize QR code design colors by adding a HEX value. Tired of the same old generic QR codes? Now you can make them pop with your own style and creativity!

Syndication Image Issue Fix

Last but certainly not least, we've addressed an issue related to syndication images. Previously, some users were experiencing the frustration of parent images being shared instead of the child's. But fret not! With this update, that problem has been resolved, and you can now share images correctly without any confusion.


Apr 8 - Apr 12

Email Notification Bug

Great news! We've fixed the bug causing double email notifications. Now, you'll only receive one email for each event, making your inbox less cluttered and your experience smoother. Thanks for your patience and feedback as we worked on this. Happy emailing!


Apr 1 - Apr 5

HubSpot Integration Bug: Token Troubles

By fine-tuning our integration settings and ensuring that tokens are set to expire precisely when they should, we've bid adieu to the pesky problem of premature logouts. Now, our HubSpot integration is back on track, keeping our operations running smoothly without any unwelcome interruptions.

Gallery CSV Download Glitch: Error Erased

Great news, folks! We've just ironed out a pesky bug that was causing errors when downloading CSV files from our gallery. No more frustration or unexpected interruptions—now you can seamlessly download your CSV files hassle-free. Our team is committed to providing you with a smooth and error-free experience every step of the way.


Mar 25 - Mar 29

Drip Integration Bug Squashed!

First up, we tackled a bug with our Drip Integration. We know how crucial seamless integration is for our users, so our team worked tirelessly to identify and fix the issue. Now, you can enjoy uninterrupted functionality when utilizing Drip Integration with our platform.

Mobile View Enhancement: Say Goodbye to Confirmation Email Woes!

We understand the importance of providing a mobile experience, which is why we've addressed a bug specifically affecting the mobile view. Some users were encountering difficulties with social media links in confirmation emails. Not anymore! With this fix, you can expect smooth sailing even when accessing our platform on your mobile device.

Dynamic Audience Insights: Keeping You Informed

Our commitment to providing valuable insights remains unwavering. That's why we've revamped Audience Insights to provide even more accurate and up-to-date information. Previously, the "Total Lifetime Users" figure remained static, offering a limited perspective. Now, we've implemented changes to ensure this metric updates dynamically from month to month. Stay informed with the most current data on your audience's engagement and behavior.


Mar 18 Mar 22


Tailored Thank You Text

We've revamped the pre-register thank you text for sports events to be more versatile and generic, ensuring it fits seamlessly with various sports-related activities. Whether you're gearing up for basketball, or any other sports event, our thank you message will now perfectly suit the occasion.

Marketo Integration

We've addressed a bug in our Marketo integration, ensuring better connectivity and smoother data flow for all your marketing needs. Now, you can integrate Marketo with ease, streamlining your marketing efforts effortlessly.

Instant Leaderboard Updates

Say goodbye to the frustration of having to refresh to see the latest leaderboard data! We've fixed a bug that required a manual refresh to view updates on sports leaderboards. With this fix, you can now stay updated on the latest scores and rankings in real time.

Gallery Submission Glitch Squashed

Ever experienced a glitch where the gallery submission modal would awkwardly appear below the screen, rendering it invisible? Not anymore! We've tackled this bug, ensuring that the submission modal always appears prominently on your screen, making the submission process hassle-free.

Popularity Sports Voting

We've resolved a bug that was causing votes not to show up in popularity and sports application events. Now, you can rest assured that every vote counts and is accurately reflected in the results, providing a fair and transparent voting experience for all participants.

And last but not least, get ready for the ultimate sports showdown with March Madness 2024 Live! Stay tuned for all the electrifying action, thrilling moments, and nail-biting finishes as teams battle it out on the court for glory.


Mar 11- Mar 15

Global User Exclusion Returns!

We've listened to your feedback and are pleased to reintroduce the global user exclusion feature from a parent account. Now, managing user access and permissions across your organization is more straightforward.

Zapier Webhook Integration Bug Squashed

Our integration with Zapier just got even better! We've resolved a bug that was causing issues with webhook integration. Now, enjoy smoother automation and connectivity between our platform and Zapier.

Shortcode UI Bug on Stats Page Fixed

We understand the importance of accurate data representation. That's why we've tackled a UI bug on the stats page that was preventing shortcode values from displaying correctly. With this fix, you can trust that the data you see is always accurate and up-to-date.

Smooth Progression with Popularity Bracket Bug Fix

Ensuring fair and accurate results in popularity brackets is crucial. We've identified and resolved a bug that was causing rounds to stall in certain scenarios. Now, your popularity brackets will progress smoothly, providing a better experience for both administrators and participants.


Mar 4- Mar 8

Popularity Bracket Bug Fix

We identified and fixed a bug in our popularity bracket feature. Previously, if a round ended in a tie, additional emails were being sent out unnecessarily. Rest assured, this issue has been resolved, ensuring a better experience for all users.

Countdown UI Bug

We removed a bug affecting the Countdown UI. Now, you can enjoy accurate countdowns without any hiccups getting in the way.

Enhanced Campaign Notifications

We've added more campaign details to our end-of-campaign notification emails. This improvement provides you with a comprehensive overview of your campaigns, allowing for better insights and decision-making.

Improved Self-Serve SSO Setup for Azure

Setting up single sign-on (SSO) can be a hassle, so we've revamped our instructions specifically for Azure users. Now, configuring SSO with our platform is more straightforward than ever before.

Enhanced Email Validation for Leads Portal

We've implemented better email validation techniques within our leads portal. This enhancement ensures that only valid email addresses are accepted, helping to maintain data integrity and accuracy.

March Madness Mobile Bug Fix

For those of you enjoying March Madness on our platform, you may have encountered a bug where the desktop background image appeared on mobile devices. Fear not, as we've fixed this issue, ensuring a seamless viewing experience across all devices.


Feb 26 - Mar 1

Platform Insights Tier 2 Bug Fix

We identified and addressed a bug in our Platform Insights Tier 2, that was causing data not to populate in certain scenarios. Now you can enjoy seamless access to insights without any hiccups.

Alexa Skills Data Display Fix

Ever noticed missing Alexa Skills data on our stats page? Fear not! We've resolved the issue, ensuring that all your Alexa Skills data is accurately displayed for your perusal.

Webhook Integration Enhancement

We've made significant improvements to our webhook integration, streamlining the process and enhancing its functionality. Now, integrating webhooks into your workflow is smoother than ever before.

Ul.ink Bug Squashed

Users of ul. Ink, rejoice! We've fixed a bug that was causing pages not to load when too many stats were present. Say goodbye to frustrating loading issues and hello to seamless browsing.

New Campaign Visibility Fix

Creating a new campaign but unable to find it in the platform search? Not anymore! We've rectified the bug that was preventing newly created campaigns from appearing in the platform search results. Now you can easily locate and manage your campaigns without any hassle.



Feb 19- Feb 23

Expanded App Settings

One of the issues we tackled was a bug that was causing certain app types to mysteriously disappear from the App Settings within the Account Manager. We understand how frustrating it can be when you can't find the settings you need, so we dove into the code and squashed that bug once and for all. Now, all app types should be visible and accessible as intended, making it easier for you to customize your experience.

Ulink Bug Fix

Another bug we addressed was related to Ulink redirection. Some users were experiencing difficulties with redirects in specific scenarios. Our team delved into the intricacies of the code and identified the root cause of the issue. After some meticulous debugging and testing, we're happy to report that the Ulink bug has been successfully fixed. Now, you can navigate seamlessly without any unexpected roadblocks.

Improved CSV Downloads

We also took a closer look at the functionality of CSV downloads, particularly in older campaign formats. It was brought to our attention that certain form fields were missing from the downloaded CSV files, causing inconvenience for users trying to access important data. Our development team swiftly addressed this issue, ensuring that all form fields are accurately reflected in CSV downloads, even in super old campaigns.


Feb 12 - Feb 16

Polished Poll Sections

We've tackled a bug that was causing titles to display prematurely at the beginning of the next section in our Poll feature. With this fix, your poll sections will now display flawlessly, ensuring a smoother user experience.

Streamlined Sports Bracket Setup

Ever encountered an issue where the entry form wouldn’t show up in the preview of the sports bracket setup unless it was grouped in rounds? Worry no more! We've resolved this bug, ensuring that your bracket setup process is seamless, regardless of how you choose to organize it.

Real-Time Grid Status

We've squashed a bug that required users to manually refresh the grid status to see any changes. Now, you can expect real-time updates without the hassle of hitting refresh constantly.

Clarity in Popularity Bracket Setup

Understanding bracket setups just got easier! We've updated the verbiage in our popularity bracket setup for better clarity, ensuring that users can effortlessly navigate through the setup process with a clear understanding of each step.

Lightning-fast Campaign Search

Searching for campaigns on the dashboard? We've got you covered! Our latest improvement focuses on enhancing the speed of the dashboard campaign search, allowing you to find what you need in record time.


Feb 5 - Feb 9

Tracking Admin Permissions

We have implemented the capability to monitor administrators granting and modifying permissions, thereby enhancing the security and accountability of our system. Should you require this information, we can provide this for you upon request.

Enhanced CSV File Downloads

We've also squashed a couple of pesky bugs related to CSV file downloads. Previously, some campaigns weren't displaying all opt-in fields in the downloaded CSV files. Rest assured, this issue has been resolved, and now you'll get comprehensive data every time you download a CSV file.

Improved Account Management

Managing accounts is now more straightforward with our latest fix. We identified and corrected a bug that caused discrepancies in the hierarchy when downloading CSV files from the account manager. Now, you can trust that your account data is accurately represented.

Canadian Zip Code Validation

For our Canadian users, we've implemented zip code validation to ensure accuracy in data entry. This validation feature will help streamline processes and prevent errors when dealing with Canadian addresses.

Deactivated Account Visibility

Lastly, we've addressed an issue where deactivated accounts were still showing up in account stats results. Now, your account stats will reflect the current status of all accounts, providing you with accurate and up-to-date information.


Jan 29 - Feb 2



Enhancements and Bug Fixes: Improving User Experience in Our Latest Update

Automatic Schedule Download

Now, when a user leaves the schedule blank while downloading entries, the system will automatically fetch entries from the contest schedule date range. This feature streamlines the download process, ensuring users get the relevant information effortlessly.

Survey Image Upload Fix

We've addressed a bug that previously required a page refresh after uploading one survey image before users could add any others. With this fix, you can seamlessly upload multiple survey images without any interruptions.

Submission Page Direct Link in Email Notifications

Email notifications now come with a direct link to the submission page. This enhancement facilitates easy approval, allowing you to navigate directly to the relevant content from the notification email.

Audience Admin Permissions Bug Fix

A bug preventing audience admin users from creating promotions due to incomplete permissions has been resolved. Now, users with varying levels of permissions can efficiently create promotions without any hindrance.

Countdown App Improvements

In the Countdown app, misleading keyword acceptance verbiage has been removed, providing more accurate information.

Campaign Title

The campaign title has been added to the recap email's subject line, improving visibility and clarity.

Client Grid ID Embed Fix

A bug that hindered the functionality of a client embed if their Grid ID began with a '0' has been rectified. Clients can now seamlessly use the embed feature, regardless of their account ID.

Syndicated Stats Batch Download Fix

The syndicated stats batch download feature for the Countdown app now functions as intended. Users can efficiently download batches of stats without any issues.



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