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How to add or remove an admin within your Audience account
How to add or remove an admin within your Audience account

If you've hired someone new, or need to remove someone from your account, this article will explain the easy steps to add/remove an admin

Updated over 5 months ago

In your Audience account, you are able to add or remove administrators to your account. Here is a brief step-by-step tutorial on how you can add an Administrator and select the different permissions each Administrator has.

On the Home or Campaigns page, click on the name of the account you are working in, located in the top right corner of your screen. Then a box will show up below that account name and you will click the "Account Manager" button.

In this view, you will see the accounts you have access to. Hover over the account and the "Details" button will appear, select this.

Once you have expanded the details, you will see a list of current admins as well as an email field. To remove an admin, hover over the existing user's name and click the remove/trash can button to the left.

To add someone, just add their work email address to the "Add New Admin" email field. That new user will receive an email to set up the rest of their account.

Then, give them access to the appropriate apps. You can grant the permissions they will have in the account based on your Admin Management permissions. Make sure to check the boxes in each tab within the permissions section.

For further questions, please chat with our support team using the chat icon in our platform, email us at support@audience.io, or give us a call at (801) 901-2011.

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